Sunday, April 29, 2007

The Difference Between Men and Women

Isn’t the Internet a wonderful thing? You can read something interesting, then click to something else quite interesting, which leads, hours later, to an utterly random yet extremely fascinating article, completely unrelated to what got you started.

Using just this circuitous method, I stumbled on an interview with researcher Beverly Whipple, recently named one of the world's 50 most influential living scientists by New Scientist magazine. Whipple, professor emeritus at Rutgers University, began her career as a nurse and switched to sex research 44 years ago when a patient asked if a man who had suffered a heart attack could ever have sex again. In the course of her career, she has answered that question and many others.

One line from the interview really jumped out at me. When asked the difference between men and women in terms of sex, Whipple replied, “Men are goal oriented, and women are pleasure oriented.”

Well, now. That makes a ton of sense, doesn’t it?

Then I wondered if there were other areas of life where this is true. Sure, some men are keen to experience, not just rush to a goal. And women are known to set and meet goals. But in the aggregate, the idea that men have one definition of success and women have another has implications in the boardroom, as well as the bedroom. As I pondered, I realized there are plenty of examples of this, especially if you exchange the word “pleasure” for “experience”.

Think about shopping. A man goes into a Shopping Situation with a seek-and-destroy mindset: “I need two new shirts, a tie and boxers, then I’m out of here!” Women may have things they need to pick up, but also look at the possibilities. “Sharon would like this!” or “This might work for Tom.” Women often shop with a friend, and make a day of it. They pay attention to ambiance, texture, sounds.

He has a goal. She’s after an experience.

Another example? The NCAA Final Four bracket chart. Can you think of another more goal-oriented deal than that? A guy will completely fill in the bracket and track the progress of the teams to the ultimate goal – the #1 position. On the other hand, when I watch college basketball I am fascinated by the stories, “Brent, the power forward, Lucas Jones, certainly has faced adversity. He was raised by his loving, asthmatic grandmother in Waukegon's gritty inner city after he tragically lost his parents to a freak Zamboni incident at age 8. He’s a mentor to little kids at the Girls and Boys Club, a ventriloquist and a straight A student.” Ahhwww. Women are suckers for that stuff. It’s all part of the experience.

Women are color commentators, men are play-by-play.

So, where else does it matter that men are goal oriented and women are experience oriented? Let’s get back to sex. Many men, and plenty of women, feel that orgasm is the goal of sex. Some men feel that there must be “something wrong” if their partner doesn’t climax. Yet, I was surprised to learn from Professor Whipple that over 70% of women report they do not have orgasm every time they have intercourse. Sadly, there are a lot of women, and men, who feel “less than” sexually when, in fact, they are quite normal. The average woman takes 20 minutes to become sexually aroused -- and, how shall I say it, in the rush to make their goal, many men forget not only the time, but the day of the week [insert laugh track here].

Imagine the mutual satisfaction if a man was aware that the experience is what is important to a woman, rather than rating "success" on whether she did or didn’t have an orgasm. What if he fully supported her "pleasure for the sake of pleasure" and de-emphasized orgasm? With less pressure to perform for both parties, there would be better, and dare I say it, more sex.

I have to write a word about "male performance". What a doofy phrase. As if the man performs and the woman applauds. As we've seen above, that's not always true. Take it from me, it's not a performance, gents. Writer Gary Zukav talks very eloquently about the power of the sexual connection in his book The Seat of The Soul. In that book, Zukav suggests that forgetting the spiritual aspect of sex strips it of its meaning. In that way, too, the idea of "male performance" strips sex of the mutuality of the moment.

Just understanding that he needs a goal and she needs an experience could transform a relationship. Rather than expecting him to love shopping, just like she does, a woman could say, “I am going to respect his need to seek-and-destroy when he’s shopping and not browbeat him to enjoy it as much as I do.” Or a man might plan an outing with a woman and say, “Rather than try to climb to the top of Mt. Baldy as fast as possible, I'm going to make sure Susan really enjoys the experience. We'll move at a reasonable pace and stop halfway to have a picnic lunch.”

Wouldn’t it be great if a male manager could acknowledge that there is more to work than meeting and beating objectives – and reward women who focus on team-building and systems strengthening? And a woman manager could recognize that the guys on the team need the satisfaction of having something to strive toward, and create a process to measure and reward progress toward the goal?

There is so much to learn and appreciate from the differences between men and women. If a man can learn from a woman to slow down and enjoy the experience, while the woman learns the satisfaction of making and reaching goals, a kind of relational balance can be had – a balance which makes life for each of them that much more full.

Sunday, April 22, 2007

Finding Joy

Are you happy? Is there joy in your life?

It is so hard for some folks to find joy. Maybe they think they aren’t entitled, or they have the feeling that it’s somehow inappropriate. It's as if once you become a grown up you must put your shoulder to the wheel, nose to the grindstone keeping a stiff upper lip, and suffer through the rest of your life. Happiness is for the indolent or the indulgent. It’s silent suffering for the rest of us.

Ah, the good old Puritan Work Ethic.

I am here to tell you that it is possible to have both work and joy. It's possible to have a balance between the two, in a perfect Joy/Work ratio. If you don't have enough joy in your life, your Joy/Work ratio might be out of balance. Here are just a few things you can do today to right the scales.

  1. Figure out what brings you joy. Do you know how many people have to think about what brings them joy? Plenty, that’s how many. So take a little inventory. Do you find joy with people, or with things? In certain places? With certain aromas? When do you feel joy? As long as it’s legal and doesn’t hurt anyone else, you are good to go.
  1. Be conscious of opportunities for joy. The Buddhists practice “mindfulness”, which includes being aware of one’s surroundings and interactions. In my own life, I realized I got great joy out of the way light plays on living plants and trees. So, I take time to look at the backlit leaves of the red maple outside my office window. I find myself driving or walking and noting the color of tulips, or the pink of the dogwood, or the earthy brown of a moldering tree. And I feel very, very joyful. Be aware of what brings you to that place of joy and be mindful of opportunities to express it.
  1. Make time for joy. Once you figure out what brings you true joy, whether it’s having deep conversations with friends, or watching a baseball fly out of the park, fair, on a summer afternoon, or digging in the dirt, or painting, or yoga, or love – make time for it. Don’t put off your joy until tomorrow, you Puritan you. Tomorrow, as we have all learned by now, may not come the way we think it will.
  1. Express gratitude. It’s been said that it’s impossible to feel both sad and grateful at the same time. Remind yourself just how grateful you are. Then, tell people you value them, journal your grateful thoughts, live in a perpetual state of gratitude. Joy will ensue.

When I was a child, I was enamored of a Hanna-Barbera show – the animated “Gulliver’s Travels.” One of the Lilliputians was a rotund little doom-and-gloom guy whose stock catch-phrase was “We’re doomed. We’ll never make it.” Although I’ve been know to have used this exact catchphrase myself from time to time, I’ve come to figure out that predicting doom usually insures it. I now avoid such predictions at all costs, and seek out the joy in a situation.

There is almost always some joy, somewhere. Real joy is so… joyful. It’s that unbearable lightness of being. It’s like bubbles in good champagne. It's in a baby's belly laugh. Dare I say it? Joy is happiness, distilled in a moment.

Yep, I used the H-word. Happiness. Don’t be frightened of the idea of being happy. Happiness is good. Happiness can change your life.

Dr. Jon Haidt, noted researcher at the University of Virginia and author of The Happiness Hypothesis, suggests that the H-word can be rendered in the following formula: H = S + C + V. “S” is your set point – whether you see the glass half empty or half full. “C” stands for the conditions of your life – a long commute, a disability, poverty. “V” covers your voluntary activities, or those things you choose to do: to volunteer, to take a class, to make changes in your life.

To make the quickest jump in H, you can focus on your C and your V. But to dramatically shift the texture and tenor of your life, attack your S. Learning to see the glass as half full, regardless of the circumstances, will profoundly raise your H.

Unabashedly welcome joy into your life. It'll make you happy.

Thursday, April 19, 2007

We Are Virginia Tech

I am an alumna of Virginia Tech. Class of ’82. When it came time to apply to college, I had no idea about safety schools or applying to a bunch… frankly, I had no clue about college admissions and I didn’t work the system. I applied to Tech, William & Mary and UVa. I was accepted at the first two and waitlisted at the third.

But I chose Tech because of the campus. The majority of the buildings are constructed of “Hokie Stone”, a gray-blue granite quarried locally. I was utterly smitten with Hokie Stone. On pretty days, the stone reflected the breathtaking blue of the mountain sky. On gray days, the stone embodied the resolute, iron-strong values of the university.

And I came to love the school’s Latin motto “Ut Prosim”, “That I might serve.”

I’ve been thinking a lot about Ut Prosim as the stories around the Blacksburg tragedy began to unfold. I was reminded of Ut Prosim as I heard the story of the Eagle Scout, shot through the upper thigh, bleeding from a wound to his femoral artery. This young man made a makeshift tourniquet and stopped the bleeding. Then, he moved around to his wounded and dying classmates, administering what first aid he could. Ut Prosim.

I thought Ut Prosim when I watched Tech President and alumni Charlie Steger conduct press briefing after press briefing, always clear, always calm, always thoughtful. I can only imagine what his presence meant to the students and parents he undoubtedly met with privately. His strong leadership and consistent commitment to openness and candor set the tone for the Virginia Tech emergency services team as well as the administration. Ut Prosim.

But nowhere was Ut Prosim more evident than in the heroism of Liviu Librescu, a 76 year old professor and Holocaust survivor who used his own body to block the door of his classroom to the shooter. I imagine Professor Librescu knew exactly the pain of losing dear ones to violence. I think he knew the sweetness of living life after having survived catastrophe. I can almost hear him urging his students out the window, “Go, go!”, urgency in his voice, as he gave his life so others would live. Ut Prosim.

Renowned poet Nikki Giovanni came to Virginia Tech in 1987, after I left. I recall seeing news about her appointment and being proud of my alma mater for inviting a poet of her reputation and stature to the community – a community better known for its engineering and architecture than its poetry.

In lyric remarks at the Convocation, Nikki Giovanni used the phrase “We are Virginia Tech” to punctuate her prose poem. It was inspiring. It was encompassing. It was what we needed to hear.

We are Virginia Tech. And now you are Virginia Tech. We are Ut Prosim. And you are Ut Prosim, too. Finding ways to serve – ways both big and small, heroic and humdrum – is incumbent upon all of us. It’s how we can honor those who have fallen, and begin to reach out to those in our community who need our help.

Poet Nikki Giovanni said it best:

"We are Virginia Tech.

The Hokie Nation embraces our own and reaches out with open heart and hands to those who offer their hearts and minds. We are strong, and brave, and innocent, and unafraid. We are better than we think and not quite what we want to be. We are alive to the imaginations and the possibilities. We will continue to invent the future through our blood and tears and through all our sadness.

We are the Hokies.

We will prevail.

We will prevail.

We will prevail.

We are Virginia Tech."

Sunday, April 15, 2007

Here, But Not Here

The other day I was in the mall running some errands and saw the cutest high school couple. Their arms were entwined – her right hand in his back pocket, his left in hers – as they walked arm in arm. Sweet. Brought back memories. Until I looked closer and saw that the boy was chit-chatting on his cell phone while he strolled with his sweetie. Sweetie had a look on her face which was one part “Woo-hoo! I’ve-got-a-boyfriend-look-at-me” and one part “When is he going to get off the phone?”

This brought to mind a trip to Disney World where I saw a father glued to his Blackberry while the family stood in a slow-moving line. The mother would try to engage him in a conversation with her and the kids and he would absently respond, “Uh, huh” or “Mmmm” whether or not those were relevant responses. Finally, the exasperated mother said, “Honey, we are on vacation. This is not your office. Put the Blackberry away.” It was as if he were coming out of a trance as he slipped it into his pocket. He was there, but not there. I wonder where he wanted to be.

Cell phones and Blackberrys have given us a way to be present physically but absent, practically. We’re here, but not here. And, for the sake of our relationships, I think it’s time we put the phone down, so we can be right here, right now.

Now, I’m no Luddite. I don’t hate technology. I like technology. In fact, I am a gadget girl. Give me a new electronic gizmo and I can spend hours noodling with it. I read about new cell phones, TVs, DVDs, computers, programs, cameras, PDAs – all that stuff. I’m an early adopter who enjoys finding new tools which allow me to do things more efficiently. Especially tools with cool little buttons that make noises and glow in the dark.

But cell phones and Blackberrys are everywhere, and steal our time and attention. They allow us to keep relationships at an arm’s length (the length of the arm holding the phone, bent to our ear, in fact). They help us stay superficially involved. It’s as if we’re asking for credit for hanging out with one person while we’re really hanging out with whoever’s on the other end of the phone.

When you’re there, but not there, you divide your attention so no one or nothing is getting all of you. Some of us seem to use the cell phone for precisely this reason. The distance provided by being on a call calibrates a relationship. It gives power to the person with the phone – they decide who can talk with whom, when. It provides a great excuse for emotional distance. I don’t have to be fully engaged in a difficult discussion with you because (saved by the bell!) my phone is ringing!

I tell my clients, “Look at how you’re spending your time and you will know where your priorities lie.” What are you telegraphing about your priorities when you interrupt a conversation with a real, live person to take a call from a person who's not even there? How do you think the person you’re sitting across the table from, who you’ve effectively put on “hold”, feels? Important? Valuable? Relevant?

Take a minute to think about the times when you’re there, but not there. Gizmos and gadgets can create a false urgency in our lives. They decide so you don't have to. But they can't have relationships for you.

Setting boundaries around when you answer calls, or check email, can help get you started on building quality relationships with people in your life. Need some help finding appropriate boundaries? Here are some ideas:

  • No answering the phone when there’s only one other person present – say your spouse, your child, your parole officer
  • No checking email in church or at your child’s play or during your performance review
  • You might even consider – gasp – not taking your cell phone or Blackberry on vacation
“But, Michele!” you gasp. “I’m multi-tasking! Isn’t that what an effective person does?”

No. Multi-tasking is when you try to cram more into a minute than a minute deserves. Multi-tasking is what an overwhelmed, overstressed, anxious person does. A balanced person, present in the moment, actually does one thing at a time, devoting as much attention as needed to accomplish the task at hand.

Now, does that mean that if you leave a message for someone you can’t do a thing until they return your phone call? You certainly may do something else. But when they call you back, don’t check your email while you conduct your call.

Because you’ll be there, but not there.

“But, Michele!” you shout. “I’m very important! The office can’t do without me! I have to be in touch 24/7! I have to have my Blackberry.”

I know you are very, very important. But play a game with me, will you? Name a really important person in the world. OK – the Pope. Do you think the Pope carries a Blackberry? Does he check it during church? Does he answer his cell phone when he’s having audiences? Or hearing confession?

My guess is that the Pope knows what’s important. He knows the greatest gift you can give someone else is to be there with them. To hear them, to know them, to respect them, to be present right there, in that moment, with them.

The secret to happy lives and rich relationships has nothing to do with gizmos and gadgets – it has everything to do with you, and how often you can be right here, right now. Set your own priorities. Don't let some electronic device serve as an artificial barrier to meaningful connection with others.

You owe it to yourself, and others, to be here, now.

Sunday, April 08, 2007

Working At It

I believe the secret to living a happy life is to be fully conscious – to be alive and awake to your life. Being alive and awake can have its downsides, certainly. It’s no fun to feel sad, or to experience loss. But when you are alive and awake, even the most painful experience provides an opportunity to learn something and to grow.

I went to a funeral this week, and, although it was sad, I was reminded of something very valuable. My friend Pamela Gardner Ahearn died quite suddenly; she was 52 and had led an extraordinary life. As a protocol officer at the State Department, she knew many famous, even legendary, people who influenced history. But it was as a friend that Pam had the most impact.

The way people responded to her death showed me that. Folks showed up. They pitched in. They reached out. They cared for her husband, her mother, her sisters, nieces and nephews. They came because they knew Pam would have done it for them, had the situation been reversed.

I was in my mid-20s when I met Pam. I worked at the White House doing Presidential events; Pam worked at the State Department and dated one of my colleagues, who, after a courtship of 13 years or so, became her husband. There is such a vibrant connection between those of us who worked together in those days. Maybe it's that we were young, with a lot of responsibility, working in high pressure situations. We needed to trust and rely each other to get the job done. Happily, that connection is still there.

It’s a bittersweet thing to look forward to seeing long-lost friends at such a sad occasion, but that’s what it was for me. Friends came from California, from New England, from New York, from Tennessee, from down the street. You know how you have friends who you can pick right up with, even if you don’t talk for months or years? It’s that way with these people. And I was so happy to see them.

At the funeral, my old boss Jim told some funny stories about Pam and poignantly noted that he had never told Pam how much he admired her and appreciated her friendship. It was a heartfelt admission from a rather tough guy.

I thought about how often I tell my friends and family how important they are to me. Not often enough. I glanced around the church and realized I was sitting in a pew with people very dear to me, people I admire, people who I have worked with in extremely challenging situations. One row ahead was a woman with such strong values and priorities – her sense of compassion, caring and kindness continues to serve as a model to me. Across the way was one of my favorite couples – people whose down-to-earth nature endures despite their high-profile positions. Behind me was one of the first friends I made as an adult in Washington, DC. Handing out programs was a former Senate staffer turned at-home mom – one of the most insightful women I know. On the other aisle was a woman who has been very generous to me, and others. Among the pallbearers was a man who gave me a sound piece of advice at a time I needed it most – he said, “Act in ways you can be proud of when the crisis has passed.” Good advice from a good man.

Everywhere I looked were people I love, people I have relied on, people who have enriched my life.

And I doubt I’ve ever told them that.

How about you? Do you have people in your life you rely on, who you appreciate, who you admire – yet haven’t told them how you feel?

One of the other speakers was a lovely woman who grew up with Pam in Nashville. They met in sixth grade and had a friendship which endured forty years. Forty years! How did they do it? “We worked at it,” she said, simply. And I realized, in that moment, that I need to work at it, too.

That evening, I got a call from one of my dearest friends who was also at the funeral. She and I have shared so many of life’s challenges, but our schedules are such that we don’t see each other that often. She left me a voice message, just to tell me she loved me. She was working at it. As I will, too.

I’m going to give you a homework assignment – is there someone, or several people, you need to work at it with? Who need to hear just how important they are to you? More importantly, are there people you need to say “I love you” to? I’ll bet the answer is yes. So, take a minute and write a note, send an email, leave a voice message, or, better yet, grab a cup of coffee and look your friend in the eye and tell them what they mean to you.

Pam’s eyes would twinkle at the thought.

Sunday, April 01, 2007

Questions & Answers

More than once I have been known to say, "Work is a four-letter word." And, sometimes it is -- I sense a lot of heads nodding in unison. Yet, at times work transcends and becomes something which gives meaning and purpose to our lives. Coaching can help you move from soul-sucking, four-letter-word work to fulfilling, meaningful work. Coaching can also help improve other parts of your life. Let me give you some examples:

I can't stand my boss. She makes my day miserable. She's a horrible leader -- she can't make decisions, she avoids conflicts, she passes most of the tough decisions on to me. That means I have even more work to do! She also loses her temper and rages around the office. She's really unpredictable. What can I do?


Quit. No, I'm just sort of kidding. OK, I might not be kidding. In all things, I suggest you give a situation your best shot before throwing in the towel. That way you can walk away knowing that you tried everything possible to make a situation work. When you have problems with your boss, usually it's one of two things: 1) your Bully Boss reminds you of someone you've had trouble with in the past, or 2) your Bully Boss exhibits traits you wish you had yourself. I often ask clients who their Bully Boss reminds them of -- and they usually know exactly who to finger (most frequently they're reminded of a tyrannical parent or other powerful figure from their childhood).

Then, we look at what it is that's similar (inexplicable rage, unpredictability, favoritism, etc.) and work on understanding how that influences your actions, or holds you back. When the Bully Boss has traits you wish you had -- you might say, "No way! I'm nothing like that bully!" To which I say, "Way", and ask you to list everything you hate about the Bully Boss. Then we'll go back through the list and figure out what you need to strengthen or to claim.

In one case, a client was perturbed that the Boss always brown-nosed more senior people, asking them to lunch or coffee or other activities. After doing an exercise or two, the client realized that she was envious of her Bully Boss, because the client wished she had the gumption to interact with senior staff. She made a goal of asking a Senior V.P. to lunch, and it worked. Her tension with her boss lessened substantially. However, if you look at how your own judgments and biases may be contributing to your work environment and still determine that the problem is your boss -- then get your resume together, activate your network and throw in the towel. Some situations cannot be fixed.

I've just been promoted to a big job -- I'm managing some of the people who were interviewed for this position. There's a lot of back-stabbing and office politics. How do I make the most of my new job?

First, you have to play the part. If you are a manager or senior executive, you have to own that role. Notice what the other senior people wear, and match their level of professional dress. Impressions about you are made in the very first few weeks of your new job -- claim your authority from the beginning. I have a client who started as an executive at a major organization where few women were in senior ranks. So my client dressed and acted how she thought an executive should, and no one doubted her authority. In fact, she was promoted in the first two months on the job.

The second part of this scenario is more complicated -- managing someone who was considered for the position you now hold. Yikes! The best strategy is to win that person over. Ask about their successes and carefully seek their opinion. I say "carefully" because you don't want to cede your authority to them. Rather, keep in mind that you want to foster a harmonious team and act accordingly. Do your best to avoid office gossip -- as a manager, you set the tone and can send a message that damaging, back-stabbing office gossip will not be tolerated. Finally, taking a new, big job might be slightly scary and you might be tempted to use self-deprecating humor to break the ice. Big honking mistake. If you "run yourself down", as your mama would say, you leave yourself wide open for others to do the same. Act confidently and leave your insecurities at home.

I'm scared of making decisions. I think that whatever I do, I'll make the wrong choice and live to regret it. Any advice?

I believe the vast majority of human beings are influenced by fear. Specifically, the fear of death. And my recommended antidote? Walk right into the fear. If you are afraid of dying, you'll do anything to avoid situations where you could possibly, potentially, tangentially die. You avoid talk of death, and maybe even avoid funerals.

All this avoidance only serves to make your fear bigger. When you walk up to your fear and shake its hand, you may find that the fear is groundless and not worth fearing. In that instance, you can walk right through your fear -- and not be hamstrung by it any longer. This is true when you fear another person's rage, when you fear failure, when you fear shame. Walk up to it and ask, "Why am I afraid of you? What will happen to me because of you?" Keep asking, "What happens next?" until you get to the point where you understand exactly what your fear is... and shake its hand. I promise, you will have a better chance of walking through to no-fear than if you keep avoiding what makes you fearful in the first place.

I'm 53, divorced, empty-nester. I've had a job at a non-profit but it's not fulfilling any more. My kids are gone and starting lives of their own. I have a good ten or fifteen years before I retire -- what do I do with myself?

When looking up the road, it's often useful to look back down the road we've already traveled. As your coach, I'd start by helping you assess your core values and see how you have lived them, or, perhaps subordinated them in service of some other priority. By knowing your values, you can construct a future based on them -- thereby increasing your sense of meaning and purpose. We'd also consider how much money you need to make (not want, sugar -- need, and YOU KNOW there is a difference) and how you want to live. These simple two steps put folks a long way toward what might be a surprising, meaningful, brand-new road.

I think I'm married to the wrong person. There's just no 'zing' in our marriage. He takes care of the basics but there's no romance. Whenever I ask him to do something -- like talk with me more about his feelings, or share his life with me -- he does it for a few days then goes right back into the rut. We hardly ever have sex. It almost feels like we don't have anything in common. I can't be married like this for the rest of my life! What do I do?

Simple advice: Get thee into therapy. As a coach, I've taken specialized training to help couples strengthen their marriages. I can help with tips and tactics to improve the quality of your marriage, but when you feel like this about your marriage, you are a zillion times more likely to do something you might ultimately regret (just because Stella got her groove back with a handsome young man, doesn't mean you will).

In therapy, you can voice your concerns about your marriage and learn skills and tactics to enhance your relationship. I particularly like the Imago therapy approach developed by Harville Hendrix (his Getting the Love You Want is a great book). Go to www.imagotherapy.com and search for a qualified Imago therapist in your area. Many of my clients work with me individually while also working with a couples counselor. As I mentioned above, don't throw in the towel until you've tried everything to make it work -- which includes a commitment to couples counseling.